RazerStore Evangelist - London, FT (m/f/d)

Location: Europe - United Kingdom - London
BU/Function: Global Marketing
Seniority: Entry and Support
Job Code: 1485
You are the first-person customer meet when they enter the store. You are proud to represent Razer brand and take great satisfaction helping customers develop along relationship with Razer products.

Job Responsibilities

  • Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs
  • Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers
  • Ensures that all customers receive high quality of service and quality merchandise
  • Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience to all customers
  • Regularly communicates with Store Manager and Assistant Store Manager to keep informed on product knowledge, USPs, and consumer benefits across all product lines
  • Maintains open and flexible availability to accommodate store needs
  • Ensures company standards are always met
  • Assists in the maintenance of the store, ensuring cleanliness and organization at all times
  • Stocks and organizes merchandise as necessary
  • Assists in the execution of the product display and remerchandising as directed by store management team
  • Assists in receiving regular deliveries and replenishing sales floor in a timely manner
  • Enforce all company policies and procedures, including health, safety, and security
  • Performs any other duties as directed by Store Manager and Assistant Store Manager
  • Strong knowledge of gaming industry is preferred manner

Pre-Requisites

  • Motivated and passionate about being part of a team
  • Customer service focus
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts
  • High school diploma or equivalent; College degree preferred
  • Basic understanding of sales principles and customer service practices
  • Proficient in verbal and written English language
  • Solid understanding of communication and interpersonal skills
  • Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business