You are the first-person customer meet when they enter the store.
You are proud to represent Razer brand and take great satisfaction helping customers develop along relationship with Razer products.
Job Responsibilities
Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs
Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers
Ensures that all customers receive high quality of service and quality merchandise
Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience to all customers
Regularly communicates with Store Manager and Assistant Store Manager to keep informed on product knowledge, USPs, and consumer benefits across all product lines
Maintains open and flexible availability to accommodate store needs
Ensures company standards are always met
Assists in the maintenance of the store, ensuring cleanliness and organization at all times
Stocks and organizes merchandise as necessary
Assists in the execution of the product display and remerchandising as directed by store management team
Assists in receiving regular deliveries and replenishing sales floor in a timely manner
Enforce all company policies and procedures, including health, safety, and security
Performs any other duties as directed by Store Manager and Assistant Store Manager
Strong knowledge of gaming industry is preferred manner
Pre-Requisites
Motivated and passionate about being part of a team
Customer service focus
Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts
High school diploma or equivalent; College degree preferred
Basic understanding of sales principles and customer service practices
Proficient in verbal and written English language
Solid understanding of communication and interpersonal skills
Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
