Order Fulfillment Executive

Location: Asia-Pacific - Singapore
BU/Function: Supply Chain
Seniority: Entry and Support
Job Code: 1739

Job Responsibilities

  • Good knowledge and familiar with ecommerce fulfillment operations practices and strategies in consumer electronics industry.
  • Responsible for end-to-end order processing in SAP. (Such as, Order entry / Administration / Shipping)
  • Monitor the order tracking process and ensure order are processed in accordance with fulfillment SOP.
  • Perform replenishment shipment to regional warehouse(s) in accordance to inventory replenishment strategy.
  • Perform sales & marketing / support & replacement shipments to partners or end consumers.
  • Review & perform order rectification prior to shipment status.
  • Respond to issues ticketing systems pertaining to order related quires.
  • Responsible for SAP inventory reconciliation against warehouse(s).
  • Manage return merchandise in warehouse(s).
  • Establish, monitor and manage service providers to ensure resource optimization in various aspects.
  • Co-ordinate with relevant parties on excess and obsolescence inventory dispositions to minimize company’s risk.
  • Maintain and manage data for periodic metric reporting to the Management.

Pre-Requisites

  • Diploma or Degree in Business Studies, Supply Chain / Logistics Management or equivalent with at least 2 years of relevant working experience in the consumer electronics industry.
  • Able to work in a fast-paced environment.
  • Proficient in MS Office suite.
  • Knowledge of SAP ECC an advantage.
  • Strong analytical skills, meticulous, and communicative.
  • Strong individual capable to execute independently to solve problems and team player with a strong sense of responsibility.
  • Excellent organizational and planning skills.