Operations Intern (Services)

Location: Asia-Pacific - Singapore
BU/Function: RazerGold
Seniority: Entry and Support
Job Code: 1803

Job Responsibilities

The Operations Intern (Services) will help the Razer Services business unit to drive, expand and maintain Razer’s loyalty rewards program. Additionally, the position has the responsibility to assist with inventory management, campaign fulfillments, engagement reports and other operational partnership across the business unit. This position requires a self-directed, adaptable individual with very strong communication skills, who is able to work under pressure, and on complex, international, time-critical projects.

  • Manage inventory of digital assets and replenish stocks on a regular basis.
  • Liaise closely with both internal departments and external partners to execute new loyalty initiatives, rewards and other operational partnerships.
  • Assisting Marketing teams with post campaign prize fulfilments.
  • Manage purchase requests and invoice reconciliation, ensuring all invoices are settled within agreed terms.
  • Compile service reports for internal stakeholders when required.
  • Assisting Marketing, Business and Operations Managers in other adhoc duties as per delegated.

Pre-Requisites

  • Fresh and undergraduates who can commit for a minimum of 6 months are welcome to apply
  • Excellent written, oral communication and presentation skill
  • Good analytical skills, capable of doing in-depth analysis, to provide insights to customer trends, market needs and possible packages to address gaps identified
  • Knowledge of the online gaming industry, customer loyalty programs and its competitive background preferred
  • Organized and self-motivated worker with high spirit of excellence
  • Excellent team player

    Desired Skills:
  • Highly organized, deadline orientated and self-motivated. Ability to think outside of the box.
  • High proficiency in MS Office programs
  • Proactive personality with strong planning and organizational skills
  • Highly adaptable to changing environment and business landscape
  • Fast learner, self-motivated and self-starter who can act on own initiative
  • Ability to work well in a complex, matrixed environment.