Technical Support Engineer

Location: Asia-Pacific - Malaysia - Kuala Lumpur
BU/Function: Fintech
Seniority: Manager & Professionals
Job Code: 1705

Be Phenomenal with Razer Fintech

Headquartered in Kuala Lumpur, be part of a global brand with a global presence. After acquiring MOL global in 2018, and the launch our Razer Pay e-wallet in 2019, our fintech ambitions are only getting started and we need you to be part of our team! With a strong brand authenticity with the global youth and millennial population, Razer Fintech is looking for talents who are passionate with creating new and exciting digital payment solutions with our two verticals – Razer Pay and Razer Merchant Services.

Why join us?

Razer Fintech offers a great number of opportunities to help you achieve your goals and discover your true potential. People are at the heart of Razer Fintech, and we know it is you that will make us phenomenal.

Who do we look for?

You! Are you passionate about technologies that will help push towards a cashless society in Malaysia? Do you live and breathe innovation? Do you want to be part of a dynamic and energetic team of people? If your answer is yes, Razer Fintech is for you.

Job Responsibilities

  • Monitor service performance
  • Provide level 3 support to internal team and external partners.
  • Analyse application logs and optimize code for efficiency and performance.
  • Assisting external partners with systems integrations in various system environments.
  • Implementation of a robust set of services and APIs to power the frontend application.
  • Maintaining and updating technical documents and procedures.
  • Identifying and resolving technical issues in timely manner base on severities.
  • Handle service disruptions communication with internal team and external partners.

Pre-Requisites

  • Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or equivalent.
  • 2+ years of experience in software development and supports.
  • Strong communication skill and proficient in English
  • Proficient in major programming languages (.NET, C#, JavaScript, html)
  • Excellent analytical and problem-solving skills
  • Extensive experience with API design & SDK architecture
  • Prior hands-on in database design models and advance SQL queries
  • Prior hands-on experience in developing and deploying Microservices solutions on Cloud infrastructure is a plus