This position requires extensive knowledge of business processes in eCommerce business and ability to advise and propose solution and drafting project plan to achieve the final goal.
- Collaborate with business stakeholders and technical team to translate complex business requirements into solution design
- Support the global deployment of SAP Hybris within the corporation
- Responsible for the production monitoring, incident management, change requests and projects
- Develop, test and implement SAP Hybris solution enhancements
- Review, analyze, and solution change requests to determine complexity and provide resource/cost estimates
- Provide information/advice to business leadership regarding best practices, industry trends, as well as feedback on the overall performance of processes and tools
- Understand key business controls and impacts of changes caused by functionality, technology and business needs
- Identify and initiate process improvements (continuous improvement)
- Conduct Unit testing, Integration testing, Regression testing, Performance testing and Disaster Recovery testing
- Train and transfer knowledge to other team members, users and stakeholders as required
- Collaborate with other team members/business functions to ensure end to end process integration and consistency in development, prototype, test and implement solution improvements to increase stability, usability and functionality to enable end users to meet business objectives