Associate Manager, Business & System Analyst

Location: Asia-Pacific - Malaysia - Kuala Lumpur
BU/Function: RazerGold
Seniority: Manager & Professionals
Job Code: 1805

Job Responsibilities

  • Manage and lead Process Re-Engineering team
  • Supervise, mentor and coach members of the team
  • Work closely with internal requesters and product engineers to gather requirements, understand, and collaborate on product requirements.
  • Identify opportunities that can improve efficiency of business processes base on professional business knowledge and trends
  • Translating requirements of the product into logical workable models.
  • Provides project reference by writing a detail functional requirement specification which includes workflow diagram, wireframe/mock-ups, process design and evaluating alternative solutions as needed.
  • Liaise with technical teams to understand application flow and limitations.
  • Drive on process improvement initiatives and provide consultation to users to address business issues and needs
  • Liaise with stakeholders to define and agree project objectives, scope, deliverables, and project management plan
  • Collaborate and follow-up closely with other countries, local and global teams, third party service provider on project tasks including project plan and activities, gap analysis, development, and testing, change management, user acceptance and training materials
  • Provide regular tasks status update meetings with project stakeholders
  • Conduct scrum/Agile events when necessary and ensured all agile techniques are applied that bring beneficial to the project efficiency and delivery.
  • Own and manage technical tasks, projects, and tools such as Atlassian Confluence & Jira


  • Excellent communication and interpersonal skills, both written and verbal, and exceptional communicator and comfortable in presenting to both business and technical executives
  • Ability to relay technical information to non-technical users and elicit requester' needs
  • Possesses good problem-solving and analytics skills, with strong business, finance, and IT knowledges
  • Highly motivated self-starter, detail, and quality oriented and able to work independently and able to self-manage and required to lead certain projects
  • Strong knowledge of the competition for the products in the marketplace and sensitivity of industry market trends
  • Understands the product life cycle from development through sales, operations, and customer support
  • Experienced in project management and knowledges in Agile, Scrum and Kanban processes
  • Knowledge in project management tools such as Jira and UML modelling language
  • Ability in establishing rapport with stakeholders
  • Ability to prioritize and manage multiple tasks in a demanding working environment
  • Bachelor’s Degree in Computer Science / Information Technology or equivalent
  • Minimum of 5 years working experience of related fields.
  • Minimum of 2 years experiences in managing and leading successful software development projects and teams